• To ensure adequate preparation for services that may require more time, please book all appointments at least 48 hours in advance. If you have a request before that timeframe, please feel free to text our Field Reps at

    347-799-3006.

    Short notice bookings may incur an additional fee.

  • If you need to report something you didn't like, we sincerely apologize for any inconvenience. Please address your concerns by emailing our customer service providers, and we assure you that we will do our best to promptly investigate and resolve the service issue. You can expect a response within 3 days. Thank you for bringing this to our attention, and we appreciate your understanding.

    All Reports

    Customer -care@onlydabones.com

  • Certainly! We will provide regular updates on your dog's well-being and activities via text or email, keeping you informed and reassured throughout their time in our care.

  • Maybe we answered them here!